1. What platform or operating system (OS) does TVS Communications use?
   
   
2. What do I need to use TVS Communications's web hosting services?
   
   
3. Does TVS Communications offer dial-up access to the Internet?
   
   
4. Does TVS Communications support and offer Microsoft Access, ASP, and SQL?
   
   
5. Does TVS Communications offer 24 hour technical support?
   
   
6. What kind of connection does TVS Communications have to the Internet backbone?
   
   
7. Does TVS Communications also design web pages?
   
   
8. What is the typical TVS Communications server configuration?
   
   
9. Does TVS Communications offer a shopping cart?
   
   
10. Can I securely accept credit card information through my web site?
    
    
11. Is it possible to process credit card transactions in real time?
    
    
12. Does TVS Communications offer htmlscript (Mivascript)?
    
    
13. Does TVS Communications provide any database solutions?
    
    
14. What statistical package does TVS Communications offer?
    
    
15. What are referral logs and does TVS Communications offer referral logs?
    
    
16. Does TVS Communications offer any ready-to-run CGI-scripts?
    
    
17. Does TVS Communications offer chat rooms?
    
    
18. Does TVS Communications allow cronjob?
    
    
19. Does TVS Communications support Microsoft FrontPage?
    
    
20. What version of FrontPage does TVS Communications support?
    
    
21. Does TVS Communications support third level domains (myname.yourdomain.com)?

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1. What platform or operating system (OS) does TVS Communications use?
   Our servers run Apache Web server over Red Hat Linux..
   
   
2. What resources do I need to use TVS Communications's web hosting services?
   If you are viewing this page, then you have all that is required to take advantage of TVS Communications's services - a computer with the Internet connection. 
   
   
3. Does TVS Communications offer dial-up access to the Internet?
   No, you will need to contact your local Internet Service Provider (ISP) for local dial-up access to the Internet.
   
   
4. Does TVS Communications support and offer Microsoft Access, ASP, and SQL?
   Our Hosting Plans support all features relevant to Linix. Access databases and SQL databases can be converted converted over to MySQL databases relatively easily. MySQL is supported by our Linix platform. Yes, we offer a version of ASP. Please contact support if needed through help desk.
   
   
5. Does TVS Communications offer technical support?
   Yes! We offer support via our Help Desk Support System (Best Way), email, and telephone support during normal business hours.
   
   We're proud of our dedicated team of qualified support technicians, who are ready to tackle any problems you might be experiencing.
   
   
6. What kind of connection does TVS Communications have to the Internet backbone?
   TVS Communications connects to the Internet backbone through multiple T3 lines. Our connection to the Internet backbone is one of the fastest and most reliable available.
   
   
7. Does TVS Communications also design web pages?
   No, but we do have recommendations. Please contact us.
   
   
8. What is the typical TVS Communications server configuration?
   TVS Communications's minimum server configurations are Intel Pentium machines (1GHZ Range and up) with SCSI HDD. Unlike many of our competitors who employ inexpensive RPM IDE drives, our SCSI hard drives ensure superior server performance and reliability.  Our servers are below 50% capacity ensuring that anyone accessing your website has no problems.
   
   
9. Does TVS Communications offer a shopping cart?
   TVS Communications offers a customizable shopping cart.
   
   
10. Can I securely accept credit card information through my web site?
    If you order our Bronze Plan (or above) you have free access to our secure server running SSL (secure socket layer). This allows users of your site to submit credit card information with confidence, knowing that it is being transmitted safely and securely through the Internet.
    
    
11. Is it possible to process credit card transactions in real time?
    You need three things to process the credit card payments in real time:
    
    1) A merchant account
    2) A real-time credit card processing account
    3) A shopping cart that supports your choice of a real-time credit card processing solution.
    
12. Does TVS Communications offer htmlscript (Mivascript)?
    Please contact us if you need this.
    
    
13. Does TVS Communications provide any database solutions?
    TVS Communications supports My SQL. One MySQL database is free with our Bronze Plan and higher. We also offer PHP for those interusted.
    
    
14. What statistical package does TVS Communications offer ?
    All TVS Communications plans include Webalizer Version 2.01. Also, you have access to raw access logs and are free to use the statistical packages of your choice.
    
    
15. Do you offer any ready-to-run cgi-scripts?
    No, due to the dangers of CGI scripts we offer a wide array of PHP scripts ready to go!
    
    
16. What are referral logs? Does TVS Communications offer them?
    Referral logs tell you the web site from which visitors reached your page. Using this information, you can tune your online advertising to maximize traffic to your site. Webalizer already displays needed information.
    
    
17. Does TVS Communications offer chat rooms?
    Currently at this time you must use a java based chat room of your choice.
    
    
18. Does TVS Communications allow cronjobs?
    TVS Communications may allow programs to run in the background. These programs will be considered on an individual basis and customers will incur extra charges based on system resources used and operational maintenance needed. If you wish to run background programs please contact TVS Communications Support through our Help Desk System so that we can arrange set-up.
    
    
19. Does TVS Communications support Microsoft FrontPage?
    TVS Communications will install the necessary extensions for you to use FrontPage and is happy to answer your questions related to the use of these extensions. FrontPage extensions are needed to enable you to publish your site with FrontPage, and to run the tools supported by FrontPage: WebBots, ToDo Lists and the FrontPage/Explorer interface.
    
    TVS Communications does not support problems and questions directly related to the use of FrontPage itself. Instead, we will direct you to Microsoft's FrontPage Technical Support. 
    
    
20. What version of FrontPage does TVS Communications support?
    We support FrontPage 2002, 2000, 98 and 97.
    
    
21. Does TVS Communications support third-level domains or subdomains ?
    Yes!